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Cost share and Collection process

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What is Cost Sharing?
Cost sharing is the patient balance that remains after the insurance plan has applied payment for  covered services according to the benefit plan.


What does it include?
Cost Sharing includes:
 
Copay
Deductible
Coinsurance

COPAY
A fixed amount you pay for a covered health care service , to be paid when you receive the service

The amount can vary by the type of covered health care service.
$15 primary care
$25 specialist

Deductible
The amount the patient owes for healthcare services before your health insurance plan begins to pay
Deductible may not apply to all services
Deductibles are applied annually

Coinsurance
Your share of the costs of a covered health care service, calculated as a percent of the allowed amount for the service
Co-insurance plus deductible may apply in some cases


Cost Sharing Tools

Most commercial Health Insurance carriers have cost estimators on their websites to help you estimate your out-of-pocket expense.

Calculate your estimated costs for procedures, office visits, lab tests, and surgeries.
Compare what your cost sharing will be at different providers and locations.

Medicare Cost Comparison

Medicare also provides transparency into healthcare costs on their website You can compare hospital pricing for hospital inpatient and outpatient care The annual Medicare and You booklet also provides insight into Medicare covered benefits

Visit the Medicare website: www.medicare.gov


Pre-Collection Process

You will receive 3 statements before balances are flagged at collect status

Statement messages indicate the aging of your statement balance

Statement Messages

Second Statement:
Your account is overdue; please pay this balance immediately.

Third Statement:
Your account is in collections status; please contact the office immediately.

Collection Letters
You will receive a separate letter from Insurance company when your balance is billed on a second and third statement.

The letter is to remind you that your account is in collect status and if the balance is not paid it will go to our outside collection agency.

Collection Policy
Insurance company  does send aged balances to a collection agency.

Insurance company  has contracted with Collection Agency to help us recover unpaid patient balances.

Account balances are sent to the collection agency after you receive 3 statements and you do not make a payment.

What to Expect from the Collection Agency

Patient receives automated and live calls from the agency. Collection balance is not reported to the credit bureau until 90 days after placement with the agency.
Payments can be made directly to Agency or to Insurance company . Agency will update Insurance company records to show your payment was made and clear your balance.



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